Effective Date: 1/1/2025 

Welcome to Socium Consulting (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit sociumconsulting.com (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information from visitors and clients:
• Personal Information: Name, email address, phone number, company name, job title, and optionally, birthdate (for customer engagement purposes).
• Account Information: If you register for our SaaS application, we may collect login credentials and related information.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited (collected via Google Analytics).
• Cookies & Tracking Data: When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

2. How We Use Your Information

We use the collected information to:
• Provide Our Services: Facilitate consulting engagements, respond to inquiries, and grant access to our SaaS platform.
• Customer Support: Assist with inquiries and technical support.
• Marketing & Communication: Send newsletters and updates (only if users opt-in).
• Service Improvement: Analyze user behavior to improve our offerings and website experience.

3. Data Sharing & Third-Party Services

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes however, we may share data with:
• Service Providers: Third-party CRM tools used for managing customer interactions.
• Legal Obligations: If required by law, we may disclose information to comply with legal or regulatory requirements.​​​​​

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

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4. Data Security & Retention

We implement strict security measures, including:
• Encryption: Protecting sensitive data from unauthorized access.
• Two-Factor Authentication (2FA): Required for accessing key systems.
• Limited Access: Only authorized personnel can access client information.

 

We retain personal data indefinitely unless a request is made for deletion.

5. User Rights & Data Requests

If you would like to:
• Access, correct, or delete your personal information,
• Opt-out of marketing communications,

 

You can contact us at comms@sociumconsulting.com. While we don’t have a formal data request process, we will honor requests on a case-by-case basis.

6. International Clients & Compliance

While our clients are headquartered in the U.S., we do interact with international users. At this time, we do not claim compliance with GDPR (EU) or CCPA (California), but we strive to respect privacy best practices.

7. Policy Updates & Notification

We may update this Privacy Policy from time to time. Any changes will be communicated via a website banner notification.

8. Contact Information

If you have any questions regarding this Privacy Policy, please contact us at:
Email: comms@sociumconsulting.com
Website: sociumconsulting.com